IT infrastructure that runs quietly in the background.
Cybervops is a managed service provider handling email administration, server management & backup, and remote support for teams that would rather build their business than babysit their inbox server.
Three disciplines. One accountable team.
Most MSPs bolt these together from subcontractors. We run all three in-house, so nothing falls through the cracks between vendors.
Email Management & Configuration
Full lifecycle management of Microsoft 365 and Google Workspace mail — from domain and DNS setup (SPF, DKIM, DMARC) to mailbox migrations, spam filtering, and inbox rules that actually work.
- Domain, MX & DNS configuration
- Spam / phishing filtering tuned per-org
- Mailbox migrations with zero data loss
- Shared mailboxes, aliases & retention policy
Server Management & Backup
Proactive administration of on-prem and cloud servers, with automated, tested backups so a hardware failure or ransomware event is a footnote, not a crisis.
- 24/7 monitoring & automated patching
- 3-2-1 backup strategy with offsite replication
- Quarterly restore testing — verified, not assumed
- Capacity planning & lifecycle hardware refresh
Remote IT Support
A real help desk staffed by technicians who know your environment, reachable by phone, chat, or ticket — most issues resolved without anyone leaving their desk.
- Unlimited remote support for covered devices
- Sub-15-minute average first response
- New-hire onboarding & device provisioning
- After-hours escalation for critical outages
From first call to fully managed in under two weeks.
No forklift migrations, no downtime windows you weren't warned about.
Audit
We inventory every device, mailbox, and server, and flag misconfigurations, security gaps, and unpatched systems — no cost, no obligation.
Stabilize
Critical fixes go first: exposed ports closed, backups verified, mail authentication (SPF/DKIM/DMARC) locked down.
Onboard
Monitoring agents deployed, documentation handed to your team, and a direct line opened to our help desk.
Run
Ongoing patching, backup verification, and remote support — with a monthly report so you always know the state of your systems.
Trusted by teams who can't afford downtime.
"Our old provider treated backups as a checkbox. Cybervops actually restores a test file every quarter and sends us proof. That's the difference."
"We migrated 140 mailboxes to Microsoft 365 over a weekend with zero complaints Monday morning. Support tickets since have averaged an 11-minute response."
"Ransomware hit a client site we inherited mid-contract. Restored from the prior night's backup in under three hours. That's when they became a client for life."
Talk to someone who'll actually answer the phone.
Tell us about your environment and we'll follow up within one business day with a free audit slot.